Excellent customer service leads to high customer satisfaction and loyalty, making it indispensable to your business’s success. Customers who receive exceptional service typically have positive experiences and develop a strong emotional connection with your brand, so...
We’ve talked about how the human factor can weaken your cybersecurity in our previous blog article, and for good reason. One of the most common causes of cyberattacks is human negligence or error, which allows cybercriminals to access systems due to weak or stolen...
For cybercriminals, the Garden State is fertile ground for their nefarious activities. In 2022, New Jersey was hit by 375 confirmed attacks; many more may have not been reported. That’s why in March 2023, Governor Phil Murphy signed a law requiring state public...
New Jersey business owners know all too well the havoc that natural and man-made disasters can wreak on their operations, and so should take backup and recovery seriously. Who can forget the wrath of Hurricane Sandy, the costliest natural disaster in the history of...
Nonprofit organizations play a vital role in New Jersey by addressing various societal needs and contributing to the well-being of its residents. These nonprofits also stimulate the state’s economy by creating jobs and generating revenue. According to the NJ Center...
An efficient IT infrastructure plays a pivotal role in ensuring that business operations always run smoothly. However, as modern IT infrastructures continue to become increasingly complex and disjointed, businesses are finding it more difficult to achieve efficiency....