Being competitive in the modern business landscape requires constant innovation and optimization. However, it's difficult to stay ahead of the game when mundane tasks eat away at your team's valuable time and hinder their creativity. You can turn the tables with...
With the global pandemic over, opportunities and challenges for owners of small- and medium-sized businesses (SMBs) are increasing. Many SMBs realized that going digital and adopting new tech can help them navigate tough economic times and outshine their competitors....
Technology permeates every aspect of the business landscape, which means aligning your 2024 IT budget with your business goals is no longer a luxury but a necessity. However, many companies still struggle to bridge the gap between technical investments and tangible...
In 2013, thieves stole two laptops from Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ), the state’s largest healthcare provider. The unencrypted laptops contained the electronic protected health information, or ePHI, of nearly 690,000 NJ residents. Had...
Excellent customer service leads to high customer satisfaction and loyalty, making it indispensable to your business’s success. Customers who receive exceptional service typically have positive experiences and develop a strong emotional connection with your brand, so...
For cybercriminals, the Garden State is fertile ground for their nefarious activities. In 2022, New Jersey was hit by 375 confirmed attacks; many more may have not been reported. That’s why in March 2023, Governor Phil Murphy signed a law requiring state public...
Nonprofit organizations play a vital role in New Jersey by addressing various societal needs and contributing to the well-being of its residents. These nonprofits also stimulate the state’s economy by creating jobs and generating revenue. According to the NJ Center...
An efficient IT infrastructure plays a pivotal role in ensuring that business operations always run smoothly. However, as modern IT infrastructures continue to become increasingly complex and disjointed, businesses are finding it more difficult to achieve efficiency....
Technology plays a pivotal role in the success of small- and medium-sized businesses (SMBs). However, many SMBs do not have the resources or expertise to fulfill their IT needs effectively. This is where outsourcing IT services comes in. Outsourcing allows SMBs to...
As with most IT innovations, artificial intelligence (AI) and machine learning (ML) solutions were first adopted by large enterprises with the resources to build the requisite infrastructure and hire the necessary personnel. These companies have the capital to invest...
Artificial intelligence (AI) is rapidly transforming the way enterprises deliver value. To illustrate, AI-powered chatbots allow businesses to address the concerns of several customers at once. From here on out, we can expect to see even more AI products and services...
Artificial intelligence (AI) is not only creating new opportunities for businesses to grow and innovate, but it’s also helping them create a healthier bottom line. This is highlighted in a recent research by Accenture, which showed that organizations that have...